jjbd's Privacy Policy

This Privacy Policy ("Policy") describes how the jjbd platform ("Platform", "we", "us") collects, uses, processes, and protects the personal information of its users ("user", "you", "your"). By using jjbd's website, services, or applications, you agree to the terms of this Policy.

jjbd is committed to operating a safe, transparent, and responsible platform for users in Bangladesh. We believe that data privacy is a fundamental right, and we handle your personal information with the highest level of care and responsibility.

If any changes are made to this Policy, we will publish a notice on the platform and update the date of the latest revision at the top of the Policy. Continued use of the platform after any changes means you have accepted the revised Policy.

jjbd uses the information collected about you for the following purposes:

• Account Management: To create, verify, and keep your account secure.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
• Age Verification: To ensure platform access is restricted to users aged 21 and above only.
• Customer Support: To provide assistance via 24/7 live chat and email, and to resolve complaints or issues.
• Security & Fraud Prevention: To detect and prevent unauthorized account access, fraud, and other harmful activities.
• Service Improvement: To improve the platform's functionality, design, and user experience.
• Legal Obligations: To comply with applicable laws and regulations and to respond to legitimate requests from authorities.
• Responsible Gaming: To monitor unusual gaming behaviour and provide responsible gaming support.

jjbd uses cookies and similar tracking technologies on its platform. Cookies are small text files stored in your browser that help recognise you on future visits.

You can control or reject cookies by changing your browser settings. However, disabling certain cookies may limit the functionality of the platform.

jjbd does not sell or rent your personal information. However, information may be shared with third parties in a limited and specific manner in the following circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to carry out financial transactions.
• Technology Partners: Technology service providers that assist in operating the platform, who are bound by strict confidentiality agreements.
• Legal Authorities: Information may be disclosed in compliance with applicable law in response to a valid court order or a legitimate request from a government authority.
• Security Services: Limited information may be shared with specialist service providers for fraud detection and cybersecurity activities.

All information shared with third parties is limited to the minimum necessary and the relevant parties may not use this information for any other purpose.

jjbd uses industry-standard security measures to keep your personal information secure. Our security infrastructure includes:

While we make every effort to protect your information, no method on the internet is completely impenetrable. You are therefore advised to keep your account password confidential and to contact us if you notice any suspicious activity.

jjbd retains your personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required to comply with legal obligations.

• Account Information: For as long as your account is active and for a specified period after closure as required by applicable law.
• Financial Transaction Data: For the period specified under financial regulatory requirements.
• Communication Records: For as long as necessary to resolve customer service disputes.
• Gaming History: For as long as necessary to comply with responsible gaming regulations and to resolve disputes.

Once the specified retention period ends, we securely and permanently delete your information or anonymise it so that it can no longer be linked to you.

jjbd provides services only to users aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. An age verification process is followed at the time of registration.

If we become aware that a minor's information has entered our systems, we will immediately delete that information and close the associated account.

If you believe that a minor known to you has created an account on our platform, please notify our support team immediately.

The jjbd platform uses third-party payment services (bKash, Nagad, Rocket, Upay, etc.). These services have their own privacy policies, which can be found on their respective websites.

If you access an external website through our platform, the privacy policy of that website will apply there. jjbd is not responsible for the data collection and use practices of those external sites.

We recommend that you carefully read the privacy policy of any third-party service before using it.

jjbd may review and update this Privacy Policy from time to time. When such changes occur, we will:

• Publish a notice on the platform.
• Update the "Last Updated" date at the top of this page.
• Send a notification to your registered email for significant changes.

Continued use of the platform after any changes means you have accepted the revised Policy. We recommend that you review this Policy regularly.